The leading Product and Service quality improvement programme for the world airport industry, Skytrax have operated the audit for the last 18 years.
airport audit options
WORLD AIRPORT AUDIT
The World Airport Audit is conducted for airports worldwide, providing an end-to-end quality analysis process and improvement advisory service for all front-line product and service standards. More than 75 per cent of the airports we work with conduct the audit on a regular basis.
NEW AIRPORT / TERMINALS
We advise airport operators on all front-line product and service issues during the design and construction of new airports and terminals. Skytrax have helped many airports to ensure that new terminals / airports perform to the highest standard from opening, avoiding rectification costs.