Dedicated to improving the Customer Experience for airlines and airports across the world, Skytrax deliver unique knowledge, expertise and innovative thinking to help make change happen.
Skytrax are specialist Research and Quality Advisors to the air transport industry.
across the globe
Based in London, UK, we work with airlines and airports around the world.
without fear or favour
Our ethos of working without fear or favour is paramount to our reputation.
Our staff are professionals with unrivalled experience and knowledge of the air transport industry.
Our word of mouth referral business accounts for over 80% of our work, and we are proud every time we are introduced to a new airline or airport on the back of a referral from one of our existing clients, who we also know as friends.
advising airlines and airports worldwide
International air transport rating organisation, Skytrax, have unique knowledge, expertise and experience of quality issues affecting the air transport industry.
Team members log hundreds of thousands of air miles every year across airlines worldwide, and have unique expertise and experience embracing our culture of “without fear or favour”.